Privacy policy

Privacy Policy for Kilomeetam

Last Updated: Nov 10, 2025
Effective Date: Immediately

Kilomeetam (“we”, “our”, or “us”) operates the Kilomeetam mobile application and related services (the “Service”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.

By downloading, accessing, or using Kilomeetam, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

1.1 Personal Information

  • Name
  • Phone number
  • Email address
  • Profile information
  • Payment-related information (processed securely by third-party providers)

1.2 Usage Data

  • Device information (model, OS version)
  • IP address
  • App interaction and activity logs
  • Crash reports and performance data

1.3 Cookies & Analytics

If you use our website, we may use cookies and tracking tools (such as Google Analytics or Firebase) to analyze usage and improve performance.

2. How We Use Your Information

We use the information we collect to:

  • Create and manage your account
  • Facilitate communication between users where applicable
  • Process payments and transactions
  • Provide customer support
  • Improve app performance, features, and security
  • Comply with legal obligations

3. Payments

We do not store your payment card or banking details on our servers.
All payment transactions are processed securely through our authorized payment providers (such as Stripe, Mobile Money, or other third-party processors). Their respective privacy policies apply.

4. Sharing Your Information

We do not sell your personal information.

We may share information only with:

  • Service Providers (for hosting, analytics, messaging, or payment processing)
  • Legal Authorities (if required by law, court order, or to prevent fraud or harm)

5. Data Security

We implement administrative, technical, and physical security measures to help protect your information.
However, no method of transmission over the internet or mobile network is completely secure.

6. Your Rights

  • Depending on your location, you may have the right to:
  • Access your personal data
  • Update or correct your information
  • Request deletion of your account
  • Withdraw consent where applicable
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